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Senior Network Engineer

Job ID: 1778
Location: Charlotte, North Carolina, United States
Department: Information Technology/Systems
Posted Date:
Employment Type: Full-Time
Worker Sub-Type: Regular

Description

Is God calling you to ministry?

For over 70 years, The Billy Graham Evangelistic Association (BGEA) has proclaimed the Gospel through its various ministries. Whether you work at our headquarters in Charlotte, North Carolina, the Billy Graham Library in Charlotte, North Carolina, the Billy Graham Training Center at the Cove (BGTC) in Asheville, North Carolina, Blue Ridge Broadcasting (BRB) in Asheville, North Carolina or a field office abroad, you are part of a team of committed Christians working together to reach people to the ends of the earth with the Gospel.

CHRISTIAN PURPOSE AND EXPECTATIONS:

All employees proclaim the Gospel of Jesus Christ through their employment, and thereby further BGEA’s religious mission.

Department Detail – The Information Technology (IT) Department at BGEA consists of the following areas: IT Operations (networking, routing, storage, server support, services provisioning, security cameras, phones), Helpdesk (desktop support, event support, mobile device support), Application Development and Support (Donor and Financial systems support, custom application development and support, report writing, Tableau data visualization), and Cyber Security (cyber security defense, awareness, monitoring and analysis, and compliance). The IT department furthers the mission of BGEA through supporting, developing, scaling, and securing the assets, infrastructure, and programs required by all areas of the ministry while maintaining and ensuring their availability.

Job Summary – The Senior Network Engineer position is responsible for supporting the entire ministry network design and function through advanced and mature knowledge of networking and routing concepts. Duties include providing on-site and on-call support for network systems (production, test, and POC environments), installing and maintaining hardware and software, maintaining problem tracking databases, and developing operating instructions and support documentation. This position is also responsible for the administration and management of certain Microsoft and Linux servers with networking tools, as well as vendor-specific systems such as Wi-Fi controllers, load balancers, bridges, etc., and assists in the administration of firewalls and security policies. This position is expected to support end-users as well as other IT staff.

Ministry Requirements

  • Maintains a personal, active relationship with Jesus Christ and is a consistent witness for Jesus Christ
  • Faithfully upholds BGEA in prayer
  • Participates in daily BGEA staff devotions including Bible reading, and leading group prayer as schedule permits
  • Demonstrates behavior aligned with BGEA’s Mission Statement, Statement of Faith, Hallmarks, policies, and expectations
  • Effectively represents Jesus Christ to those within both personal and professional spheres of influence

Essential Duties and Responsibilities

  • Implements, administers, and supports networking and routing devices for all ministry locations.
  • Provides systems and servers that are highly available and optimized for performance.
  • Monitors systems performance and maintains 99.9% systems availability.
  • Installs and supports network and server-related software for management and monitoring.
  • Scripts and automates routine processes and configurations with industry-standard DevOps tools.
  • Ensures comprehensive and functional backup and recovery processes and procedures as it relates to network infrastructure.
  • Implements network security best practices for both management and client interfaces.
  • Implements and maintains network-naming and other standard conventions.
  • Assists other team members in troubleshooting network problems and changes.
  • Creates and documents policies and procedures for efficient administration of systems.
  • Performs routine audits; makes recommendations based on utilization and capacity planning.
  • Manages and documents all workload within approved ticketing and project management system.

Marginal Duties and Responsibilities

  • Assists with setup, maintenance, and troubleshooting of remote office networking.
  • Assists with the administration of F5 Big-IP (load balance, reverse proxy, WAF, etc.).
  • Assists Operations and Service teams with deployment of special edge and endpoint devices.
  • Provides cost analysis of implementing new systems.
  • Creates and maintains relationships with technology software and hardware vendors.
  • Other duties as assigned.

Job Specifications

Skills and Knowledge

  • Bachelor-level degree (preferred) or equivalent work experience supporting switching and routing solutions in an enterprise network environment (500+ users).
  • High proficiency in networking/routing fundamentals (WLAN, BGP, OSPF, etc.).
  • High proficiency in Microsoft Windows and Linux operating systems.
  • Proficiency in Juniper switching and Junos OS highly preferred.
  • Proficiency in F5 Big-IP implementation and administration preferred.
  • Proficiency in Microsoft NPS and RADIUS preferred.
  • Proficiency in Palo Alto firewall/routing devices preferred.
  • Knowledge of scripting and automation tools (PowerShell, Ansible, Chef, Puppet, Jenkins, etc.) preferred
  • Knowledge of Aerohive (Extreme Networks) wireless solutions is a plus.
  • Cisco CCNA/CCNP or Network+ certification is a plus.
  • Must be able to troubleshoot problems and implement solutions as well as architect network infrastructure from the ground up.
  • Must have excellent verbal and social skills to effectively communicate with other staff and departments.
  • Must be able to maintain confidentiality and security through established protocols.

Physical/Mental Demands

  • Desire to contribute in a progressive IT department.
  • Ability to adapt quickly and effectively to changing priorities and circumstances.
  • Ability to analyze information, consider solutions, and make timely fact-based decisions.
  • Ability to work on numerous tasks simultaneously with minimal supervision.
  • Ability to work productively despite frequent interruptions.
  • Ability to work extended weekday and weekend hours as needed.
  • Consistently demonstrates a high level of integrity and professionalism.

Working Conditions

  • Work is typically performed in conventional office and technology environments.
  • Duties involve working closely with others, under pressure, and through interruptions.
  • Some domestic travel may seldom be required.

Mission Statement

Continuing the lifelong work of Billy Graham, the Billy Graham Evangelistic Association exists to support and extend the evangelistic calling and ministry of Franklin Graham by proclaiming the Gospel of the Lord Jesus Christ to all we can by every effective means available to us and by equipping the church and others to do the same.

Statement of Faith

These core beliefs make up the foundation upon which all our ministry endeavors are based.

  • We believe the Bible to be the inspired, the only infallible, authoritative Word of God revealing the love of God to the world.  (1 Thessalonians 2:13; 2 Timothy 3:15-17; John 3:16).
  • We believe that there is one God, eternally existent in three persons: Father, Son, and Holy Spirit.
    (Matthew 28:19; John 10:30; Ephesians 4:4-6).
  • We believe in the deity of the Lord Jesus Christ, in His virgin birth, in His sinless life, in His miracles, in His vicarious and atoning death through His shed blood on the cross, in His bodily resurrection, in His ascension to the right hand of the Father, and in His personal return in power and glory. (Matthew 1:23; John 1:1-4 and 1:29; Acts 1:11 and 2:22-24; Romans 8:34; 1 Corinthians 15:3-4; 2 Corinthians 5:21; Philippians 2:5-11; Hebrews 1:1-4 and 4:15).
  • We believe that all men everywhere are lost and face the judgment of God, that Jesus Christ is the only way of salvation, and that for the salvation of lost and sinful man, repentance of sin and faith in Jesus Christ results in regeneration by the Holy Spirit. Furthermore, we believe that God will reward the righteous with eternal life in heaven, and that He will banish the unrighteous to everlasting punishment in hell. (Luke 24:46-47; John 14:6; Acts 4:12; Romans 3:23; 2 Corinthians 5:10-11; Ephesians 1:7 and 2:8-9; Titus 3:4-7).
  • We believe in the present ministry of the Holy Spirit, whose indwelling enables the Christian to live a godly life. (John 3:5-8; Acts 1:8 and 4:31; Romans 8:9; 1 Corinthians 2:14; Galatians 5:16-18; Ephesians 6:12; Colossians 2:6-10).
  • We believe in the resurrection of both the saved and the lost; the saved unto the resurrection of eternal life and the lost unto the resurrection of damnation and eternal punishment. (1 Corinthians 15:51-57; Revelation 20:11-15).
  • We believe in the spiritual unity of believers in the Lord Jesus Christ and that all true believers are members of His body, the church.  (1 Corinthians 12:12, 27; Ephesians 1:22-23).
  • We believe that the ministry of evangelism (sharing and proclaiming the message of salvation only possible by grace through faith in Jesus Christ) and discipleship (helping followers of Christ grow up into maturity in Christ) is a responsibility of all followers of Jesus Christ.  (Matthew 28:18-20; Acts 1:8; Romans 10:9-15;1 Peter 3:15).
  • We believe God’s plan for human sexuality is to be expressed only within the context of marriage, that God created man and woman as unique biological persons made for each other. God instituted monogamous marriage between male and female as the foundation of the family and the basic structure of human society. For this reason, we believe that marriage is exclusively the union of one genetic male and one genetic female. (Genesis 2:24; Matthew 19:5-6; Mark 10:6-9; Romans 1:26-27; 1 Corinthians 6:9).
  • We believe that we must dedicate ourselves to prayer, to the service of our Lord, to His authority over our lives, and to the ministry of evangelism.  (Matthew 9:35-38; 22:37-39, and 28:18-20; Acts 1:8; Romans 10:9-15 and 12:20-21; Galatians 6:10; Colossians 2:6-10; 1 Peter 3:15).
  • We believe that human life is sacred from conception to its natural end; and that we must have concern for the physical and spiritual needs of our fellowmen.  (Psalm 139:13; Isaiah 49:1; Jeremiah 1:5; Matthew 22:37-39; Romans 12:20-21; Galatians 6:10).
  • We believe God wonderfully and immutably creates each person biological male or female.  These two distinct, but complementary sexes together reflect the image and likeness of God.  Rejection of one’s biological sex is a rejection of God’s merciful design and creative order.  (Genesis 1:26-27; Mark 10:6; 1 Corinthians 6:9; Deuteronomy 22:5).

Expectations for Ministry Employment

As an employee of Billy Graham Evangelistic Association:

  • I acknowledge that the Lord Jesus Christ is my personal Savior and that I am a personal representative of Him.
  • I understand that BGEA is a Christian organization whose purpose is proclaiming the message of the Gospel of the Lord Jesus Christ throughout the world.
  • I agree that the purpose of my employment with BGEA is to further its Christian purpose, that I am prepared to assist in accomplishing that purpose, and that my role with BGEA plays a vital part in carrying out its Christian purpose and mission.
  • I understand that I must exhibit conduct that is consistent with BGEA’s expectations, whether at work or away from work, in keeping with scriptural teachings and principles as set forth in God’s Word, BGEA’s Statement of Faith, and BGEA’s policies including Christian Conduct.
  • I understand that BGEA has the right and the responsibility to ensure that its Christian religious purpose is carried on with the highest standards and is not harmed or impeded by conduct that is inconsistent with the Bible, BGEA’s Statement of Faith, its Christian religious purpose, or its policies
  • I understand that any of my conduct which is not in keeping with the scriptural teachings and principles as set forth in God’s Word, BGEA’s Statement of Faith, and BGEA’s policies, is inconsistent with BGEA’s Christian religious purpose.
  • I understand that if my conduct is determined by BGEA to be inconsistent with its Christian religious purpose, the result will be corrective action up to and including termination from employment.

The Title VII Exception for Employment

The Billy Graham Evangelistic Association (BGEA) is a faith-based religious organization committed to spreading the Good News of Jesus Christ through every effective means.  Consistent with our charitable purpose to share the Christian faith, a requirement for employment at BGEA is affirmation and adherence to our Christian Statement of Faith.  Our Statement of Faith prerequisite for employment is based upon federal law set forth in Title VII of the Civil Rights Act of 1964, 42 U.S.C. Section 2000e-1. 



Benefits Summary:
Full-Time employees working at least 36 hours per week, are eligible for benefits.
  • Medical, prescription, dental and vision insurance
  • Flexible Spending Account (FSA)
  • Long term and short term disability insurance
  • Term Life insurance
  • 401(k) retirement savings plan
  • 10 paid holidays, including 1 floating holiday
  • Minimum 12 days of vacation
  • 10 sick days
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