Engineering Manager - Media Systems

Is God calling you to ministry?

For over 70 years, The Billy Graham Evangelistic Association (BGEA) has proclaimed the Gospel through its various ministries. Whether you work at our headquarters in Charlotte, North Carolina, the Billy Graham Library in Charlotte, North Carolina, the Billy Graham Training Center at the Cove (BGTC) in Asheville, North Carolina, Blue Ridge Broadcasting (BRB) in Asheville, North Carolina or a field office abroad, you are part of a team of committed Christians working together to reach people to the ends of the earth with the Gospel.

CHRISTIAN PURPOSE AND EXPECTATIONS:

All employees proclaim the Gospel of Jesus Christ through their employment, and thereby further BGEA’s religious mission.

Department Detail – Video Ministry Services award-winning team produces BGEA’s TV Specials, the “Billy Graham Classics”, original Christian documentaries, short features and ministry-support content. They distribute programming worldwide through television broadcast, DVD and internet “Video on Demand” through digital platforms such as Amazon, Netflix, Roku, iTunes, Redbox and many others.

Job Summary –The Engineering Manager – Media Systems position is responsible for the Digital Asset Management goals of the Video Ministry Services (VMS) and Media & Archive Group (MAG) departments as they relate to Avid editing and Disaster Recovery. Applicant must be well-versed in digital asset management workflows and concepts, and must be able to quickly identify and mitigate problems in large-scale asset management systems. Excellent ability to communicate with staff in media and information technology areas and outside vendors is critical.

Ministry Requirements

• Maintains a personal, active relationship with Jesus Christ and is a consistent witness for Jesus Christ
• Faithfully upholds BGEA in prayer
• Participates in daily BGEA staff devotions including Bible reading, and leading group prayer as schedule permits
• Demonstrates behavior aligned with BGEA’s Mission Statement, Statement of Faith, Hallmarks, policies, and expectations
• Effectively represents Jesus Christ to those within both personal and professional spheres of influence

Essential Duties and Responsibilities

• Work with stakeholders to develop, implement, troubleshoot, and maintain media asset management systems and workflows for the VMS and MAG departments regarding Avid-based editing and Disaster Recovery. This includes media acquisition, backup solutions, ingest workflows, automation workflows, studio integrations, digital asset databases, editing software, graphics systems, and archiving systems, for the field and/or at Headquarters.
• Maintain ACSR (Avid Certified Service Representative) certification, renewed annually by passing multiple exams after training sessions.  Avid Certification ensures up-to-date best practices and provides lower support costs from Avid.
• Act as a liaison to the Information Technology (IT) department, and work closely with them to implement IT policies, procedures, and best practices.  Keep the IT department aware of any threats, changes, upgrades, or problems pertaining to VMS and MAG.  Assist IT with troubleshooting, maintenance, or setup whenever possible, helping to reduce the workload for the IT department.
• Analyze, maintain, and troubleshoot engineering and media management workflows, and work with vendors to create custom software solutions to solve problems or automate portions of the workflow.
• Monitor ongoing production and post-production tasks to ensure efficient use of equipment and facilities.
• Keep track of advancing technology to design and implement practical, effective solutions when upgrades are needed. Maintain contact with industry peers to gain insight into new technologies and best practices/standards. Interact with vendors on behalf of the ministry and manage them as needed to maintain/upgrade our facilities
• Work with the VMS Senior Video Production Engineer to develop, install, troubleshoot, and maintain VMS/MAG hardware and software systems, including routers, servers, digital storage, satellite operations/equipment, studio equipment, edit suites, mobile and fixed equipment racks, and A/V systems, as well as ensure that there are current drawings/schematics of all of these systems on file.
• Maintain training/onboarding documentation for producers, editors, production assistants, freelancers, and other users with respect to proper, effective, and safe operation of VMS technical systems.

Marginal Duties and Responsibilities

• Reports to the Executive Producer, VMS
• Supervises Senior Media Systems Engineer, Digital Imaging Technician, Video Editor and Encoding Specialist, and Streaming & OVP Developer

Job Specifications

Skills and Knowledge

• Avid Certified Service Representative (ACSR) Certification required
• Ability to read and interpret schematics, line diagrams, and CAD system drawings. Competency in safety rules, operating and maintenance instructions, and procedure manuals. Ability to write routine reports and correspondence. Ability to speak effectively in a group setting.
• Four-year college or university degree or certificate; or two to four years related experience and/or training; or equivalent combination of education and experience.
• Ability to define problems, collect data, establish facts, and draw valid conclusions. Ability to interpret and represent technical instructions in mathematical or diagram form.
• Ability to communicate complex concepts in simplified terms when needed to communicate with outside departments, train others and establish workflow requirements.

Physical/Mental Demands

• Ability to lift and/or move up to 70 pounds
• Specific visual abilities required by this job include accurate distance, color and peripheral vision, and depth perception.
• Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of this job.

Working Conditions

• An office environment with artificially controlled heating and cooling with moderate noise levels.
• Position frequently requires extra work hours to meet tight deadlines.

Mission Statement

Continuing the lifelong work of Billy Graham, the Billy Graham Evangelistic Association exists to support and extend the evangelistic calling and ministry of Franklin Graham by proclaiming the Gospel of the Lord Jesus Christ to all we can by every effective means available to us and by equipping the church and others to do the same.

Statement of Faith

These core beliefs make up the foundation upon which all our ministry endeavors are based.

• We believe the Bible to be the inspired, the only infallible, authoritative Word of God revealing the love of God to the world.  (1 Thessalonians 2:13; 2 Timothy 3:15-17; John 3:16).
• We believe that there is one God, eternally existent in three persons: Father, Son, and Holy Spirit.
  (Matthew 28:19; John 10:30; Ephesians 4:4-6).
• We believe in the deity of the Lord Jesus Christ, in His virgin birth, in His sinless life, in His miracles, in His vicarious and atoning death through His shed blood on the cross, in His bodily resurrection, in His ascension to the right hand of the Father, and in His personal return in power and glory. (Matthew 1:23; John 1:1-4 and 1:29; Acts 1:11 and 2:22-24; Romans 8:34; 1 Corinthians 15:3-4; 2 Corinthians 5:21; Philippians 2:5-11; Hebrews 1:1-4 and 4:15).
• We believe that all men everywhere are lost and face the judgment of God, that Jesus Christ is the only way of salvation, and that for the salvation of lost and sinful man, repentance of sin and faith in Jesus Christ results in regeneration by the Holy Spirit. Furthermore, we believe that God will reward the righteous with eternal life in heaven, and that He will banish the unrighteous to everlasting punishment in hell. (Luke 24:46-47; John 14:6; Acts 4:12; Romans 3:23; 2 Corinthians 5:10-11; Ephesians 1:7 and 2:8-9; Titus 3:4-7).
• We believe in the present ministry of the Holy Spirit, whose indwelling enables the Christian to live a godly life. (John 3:5-8; Acts 1:8 and 4:31; Romans 8:9; 1 Corinthians 2:14; Galatians 5:16-18; Ephesians 6:12; Colossians 2:6-10).
• We believe in the resurrection of both the saved and the lost; the saved unto the resurrection of eternal life and the lost unto the resurrection of damnation and eternal punishment. (1 Corinthians 15:51-57; Revelation 20:11-15).
• We believe in the spiritual unity of believers in the Lord Jesus Christ and that all true believers are members of His body, the church.  (1 Corinthians 12:12, 27; Ephesians 1:22-23).
• We believe that the ministry of evangelism (sharing and proclaiming the message of salvation only possible by grace through faith in Jesus Christ) and discipleship (helping followers of Christ grow up into maturity in Christ) is a responsibility of all followers of Jesus Christ.  (Matthew 28:18-20; Acts 1:8; Romans 10:9-15;1 Peter 3:15).
• We believe God’s plan for human sexuality is to be expressed only within the context of marriage, that God created man and woman as unique biological persons made for each other. God instituted monogamous marriage between male and female as the foundation of the family and the basic structure of human society. For this reason, we believe that marriage is exclusively the union of one genetic male and one genetic female. (Genesis 2:24; Matthew 19:5-6; Mark 10:6-9; Romans 1:26-27; 1 Corinthians 6:9).
• We believe that we must dedicate ourselves to prayer, to the service of our Lord, to His authority over our lives, and to the ministry of evangelism.  (Matthew 9:35-38; 22:37-39, and 28:18-20; Acts 1:8; Romans 10:9-15 and 12:20-21; Galatians 6:10; Colossians 2:6-10; 1 Peter 3:15).
• We believe that human life is sacred from conception to its natural end; and that we must have concern for the physical and spiritual needs of our fellowmen.  (Psalm 139:13; Isaiah 49:1; Jeremiah 1:5; Matthew 22:37-39; Romans 12:20-21; Galatians 6:10).
• We believe God wonderfully and immutably creates each person a biological male or female.  These two distinct, but complementary sexes together reflect the image and likeness of God.  Rejection of one’s biological sex is a rejection of God’s merciful design and creative order.  (Genesis 1:26-27; Mark 10:6; 1 Corinthians 6:9; Deuteronomy 22:5).

Expectations for Ministry Employment

As an employee of Billy Graham Evangelistic Association:

• I acknowledge that the Lord Jesus Christ is my personal Savior and that I am a personal representative of Him.
• I understand that BGEA is a Christian organization whose purpose is proclaiming the message of the Gospel of the Lord Jesus Christ throughout the world.
• I agree that the purpose of my employment with BGEA is to further its Christian purpose, that I am prepared to assist in accomplishing that purpose, and that my role with BGEA plays a vital part in carrying out its Christian purpose and mission.
• I understand that I must exhibit conduct that is consistent with BGEA’s expectations, whether at work or away from work, in keeping with scriptural teachings and principles as set forth in God’s Word, BGEA’s Statement of Faith, and BGEA’s policies including Christian Conduct.
• I understand that BGEA has the right and the responsibility to ensure that its Christian religious purpose is carried on with the highest standards and is not harmed or impeded by conduct that is inconsistent with the Bible, BGEA’s Statement of Faith, its Christian religious purpose, or its policies
• I understand that any of my conduct which is not in keeping with the scriptural teachings and principles as set forth in God’s Word, BGEA’s Statement of Faith, and BGEA’s policies, is inconsistent with BGEA’s Christian religious purpose.
• I understand that if my conduct is determined by BGEA to be inconsistent with its Christian religious purpose, the result will be corrective action up to and including termination from employment.

The Title VII Exception for Employment

The Billy Graham Evangelistic Association (BGEA) is a faith-based religious organization committed to spreading the Good News of Jesus Christ through every effective means.  Consistent with our charitable purpose to share the Christian faith, a requirement for employment at BGEA is affirmation and adherence to our Christian Statement of Faith.  Our Statement of Faith prerequisite for employment is based upon federal law set forth in Title VII of the Civil Rights Act of 1964, 42 U.S.C. Section 2000e-1.