Assistant Director, Donor Ministries

Is God calling you to ministry?

For over 70 years, The Billy Graham Evangelistic Association (BGEA) has proclaimed the Gospel through its various ministries. Whether you work at our headquarters in Charlotte, North Carolina, the Billy Graham Library in Charlotte, North Carolina, the Billy Graham Training Center at the Cove (BGTC) in Asheville, North Carolina, Blue Ridge Broadcasting (BRB)/ The Light FM in Asheville, North Carolina or a field office abroad, you are part of a team of committed Christians working together to reach people to the ends of the earth with the Gospel.

CHRISTIAN PURPOSE AND EXPECTATIONS:

All employees proclaim the Gospel of Jesus Christ through their employment, and thereby further BGEA’s religious mission.

Ministry Detail – Blue Ridge Broadcasting, operator of The Light FM, shares the hope of Jesus Christ through encouraging music and Bible teaching. Most listeners of The Light FM engage the ministry through BRB’s twelve radio stations. The lead station, 106.9 FM WMIT, has the 12th largest coverage area of any FM station in America, thanks to its transmitter site near the summit of Mt. Mitchell. Among the larger cities served by The Light FM are Charlotte, Asheville and Winston-Salem, North Carolina; Greenville and Spartanburg, South Carolina; and Knoxville, Tennessee. The Light FM is also available on The Light FM app and on all popular smart speakers.

Job Summary – The Donor Ministries Department at BRB works to cultivate meaningful, long-term relationships with ministry supporters and to identify, develop, and deepen new relationships with prospective ministry partners.  The goal of the department is to grow a strong base of support for decades to come. The department includes a core office staff and a regionally based field team who collectively serve the individuals, families and organizations that support the ministry with their gifts and prayers. Through special events, personal visits, and mailings, the field team shares the work, impact, and needs of the ministry with existing and prospective ministry partners.

The BRB Assistant Director, Donor Ministries provides leadership, coaching, support and accountability to the field-based donor engagement team. Additionally, this position represents the ministry in assigned regions of the listening area (primarily North Carolina, South Carolina and Tennessee) and is responsible for developing and stewarding a financial support base for the ministry with those assigned donors.

Ministry Requirements

• Maintains a personal, active relationship with Jesus Christ and is a consistent witness for Jesus Christ
• Faithfully upholds BGEA in prayer
• Participates in daily BGEA staff devotions including Bible reading, and leading group prayer as schedule permits
• Demonstrates behavior aligned with BGEA’s Mission Statement, Statement of Faith, Hallmarks, policies, and expectations
• Effectively represents Jesus Christ to those within both personal and professional spheres of influence

Essential Duties and Responsibilities

• Recruit and lead a team of field-based Relationship Associates who effectively shepherd people toward God’s agenda for advancing His Kingdom.
• Create a culture of accountability. Promote relationship building and ownership in each task associated with the Relationship Associates. Encourage innovative solutions and respectful questioning of status-quo, within mission, to effectively serve the ministry’s donors.
• Ensure Relationship Associates are effectively oriented and trained, coached and developed. Ensure effective organizational communication and provide employee-focused development and growth opportunities.
• Collaborate with Relationship Associates to design and implement a donor engagement and relationship management strategy for both individual and business donors, key to which is personal relationship building.
• Collaborate with Relationship Associates and Donor Services Manager to plan and direct events and gatherings for donors.
• Collaborate with Donor Communications Manager to ensure Relationship Associates have accurate, current information and listener testimonials to share with donors.
• Implement donor engagement and relationship management strategy from a ministry-first, gift development-second perspective with assigned group of donors.
• Maintain regular communication to donors about ministry activities, stories of God's work through the ministry, and to stay abreast of their prayer needs.
• Complete the assigned number of donor engagement and prospective donor contacts each year. Determine the preferred manner of contact for each donor or prospect: face-to-face visits, phone calls, texts, emails or at station events.
• Intentionally network in communities across the listening area and with current ministry partners to identify and engage new partners for The Light FM.
• Represent The Light FM at regionally-focused station events, donor ministry events, meetings and conferences, as needed.
• Develop, maintain and process required weekly, monthly and annual reports

Marginal Duties and Responsibilities

• Serve as back-up for Managing Director, Donor Ministries when on vacation or leave
• Attend training/equipping sessions as scheduled by Manager
• Attend station outreach & engagement events as a ministry representative
• Other duties as assigned

Job Specifications

Skills and Knowledge

• Five to ten years’ experience in donor development, ministry or related field.
• Exhibit personal integrity, maturity, honesty and discipline in lifestyle
• Excellent interpersonal and listening skills
• Excellent organizational, time management, and follow up skills
• Excellent relationship-building skills with a ministry-first focus
• Must be a “self-starter” and able to work independently
• Ability to work independently without close supervision, and to simultaneously handle multiple tasks and track multiple relationships
• Experience working with people from diverse backgrounds
• Ability to anticipate others needs
• Ability to prioritize tasks
• Demonstrate strong written and verbal presentation skills.
• Comfort and desire to pray with people.
• Ability to network effectively across departmental lines in pursuit of objectives
• Experience with donor database (CRM) software systems, Excel, Word, and other computer software
• Ability to handle telephone calls in a professional manner
• Ability and comfort creating welcoming, hospitable environment for guests.
• Ability to handle sensitive information with professionalism and maintain strict confidentiality

Physical/Mental Demands

• A positive attitude, team-player mindset, and coachable spirit.
• Ability to quickly learn and implement donor relations best practices
• Occasional evening and weekend work
• Ability to concentrate and work productively, under occasional pressure and frequent deadlines, despite interruptions
• Attention to detail, flexibility
• Ability to work supportively in a team setting
• Neatness of appearance in dress and grooming
• Welcoming, hospitable demeanor
• Ability to interact with diverse personality types

Working Conditions

• Conventional office environment
• Ability to tolerate extended periods using computer equipment
• Ability to tolerate extensive time conversing on the phone
• Ability to tolerate extended periods of sitting or standing in one work location
• Weekday and weekend travel is occasionally required

Mission Statement

Continuing the lifelong work of Billy Graham, the Billy Graham Evangelistic Association exists to support and extend the evangelistic calling and ministry of Franklin Graham by proclaiming the Gospel of the Lord Jesus Christ to all we can by every effective means available to us and by equipping the church and others to do the same.

Statement of Faith

These core beliefs make up the foundation upon which all our ministry endeavors are based.

• We believe the Bible to be the inspired, the only infallible, authoritative Word of God revealing the love of God to the world.  (1 Thessalonians 2:13; 2 Timothy 3:15-17; John 3:16).
• We believe that there is one God, eternally existent in three persons: Father, Son, and Holy Spirit.
  (Matthew 28:19; John 10:30; Ephesians 4:4-6).
• We believe in the deity of the Lord Jesus Christ, in His virgin birth, in His sinless life, in His miracles, in His vicarious and atoning death through His shed blood on the cross, in His bodily resurrection, in His ascension to the right hand of the Father, and in His personal return in power and glory. (Matthew 1:23; John 1:1-4 and 1:29; Acts 1:11 and 2:22-24; Romans 8:34; 1 Corinthians 15:3-4; 2 Corinthians 5:21; Philippians 2:5-11; Hebrews 1:1-4 and 4:15).
• We believe that all men everywhere are lost and face the judgment of God, that Jesus Christ is the only way of salvation, and that for the salvation of lost and sinful man, repentance of sin and faith in Jesus Christ results in regeneration by the Holy Spirit. Furthermore, we believe that God will reward the righteous with eternal life in heaven, and that He will banish the unrighteous to everlasting punishment in hell. (Luke 24:46-47; John 14:6; Acts 4:12; Romans 3:23; 2 Corinthians 5:10-11; Ephesians 1:7 and 2:8-9; Titus 3:4-7).
• We believe in the present ministry of the Holy Spirit, whose indwelling enables the Christian to live a godly life. (John 3:5-8; Acts 1:8 and 4:31; Romans 8:9; 1 Corinthians 2:14; Galatians 5:16-18; Ephesians 6:12; Colossians 2:6-10).
• We believe in the resurrection of both the saved and the lost; the saved unto the resurrection of eternal life and the lost unto the resurrection of damnation and eternal punishment. (1 Corinthians 15:51-57; Revelation 20:11-15).
• We believe in the spiritual unity of believers in the Lord Jesus Christ and that all true believers are members of His body, the church.  (1 Corinthians 12:12, 27; Ephesians 1:22-23).
• We believe that the ministry of evangelism (sharing and proclaiming the message of salvation only possible by grace through faith in Jesus Christ) and discipleship (helping followers of Christ grow up into maturity in Christ) is a responsibility of all followers of Jesus Christ.  (Matthew 28:18-20; Acts 1:8; Romans 10:9-15;1 Peter 3:15).
• We believe God’s plan for human sexuality is to be expressed only within the context of marriage, that God created man and woman as unique biological persons made for each other. God instituted monogamous marriage between male and female as the foundation of the family and the basic structure of human society. For this reason, we believe that marriage is exclusively the union of one genetic male and one genetic female. (Genesis 2:24; Matthew 19:5-6; Mark 10:6-9; Romans 1:26-27; 1 Corinthians 6:9).
• We believe that we must dedicate ourselves to prayer, to the service of our Lord, to His authority over our lives, and to the ministry of evangelism.  (Matthew 9:35-38; 22:37-39, and 28:18-20; Acts 1:8; Romans 10:9-15 and 12:20-21; Galatians 6:10; Colossians 2:6-10; 1 Peter 3:15).
• We believe that human life is sacred from conception to its natural end; and that we must have concern for the physical and spiritual needs of our fellowmen.  (Psalm 139:13; Isaiah 49:1; Jeremiah 1:5; Matthew 22:37-39; Romans 12:20-21; Galatians 6:10).
• We believe God wonderfully and immutably creates each person a biological male or female.  These two distinct, but complementary sexes together reflect the image and likeness of God.  Rejection of one’s biological sex is a rejection of God’s merciful design and creative order.  (Genesis 1:26-27; Mark 10:6; 1 Corinthians 6:9; Deuteronomy 22:5).

Expectations for Ministry Employment

As an employee of Billy Graham Evangelistic Association:

• I acknowledge that the Lord Jesus Christ is my personal Savior and that I am a personal representative of Him.
• I understand that BGEA is a Christian organization whose purpose is proclaiming the message of the Gospel of the Lord Jesus Christ throughout the world.
• I agree that the purpose of my employment with BGEA is to further its Christian purpose, that I am prepared to assist in accomplishing that purpose, and that my role with BGEA plays a vital part in carrying out its Christian purpose and mission.
• I understand that I must exhibit conduct that is consistent with BGEA’s expectations, whether at work or away from work, in keeping with scriptural teachings and principles as set forth in God’s Word, BGEA’s Statement of Faith, and BGEA’s policies including Christian Conduct.
• I understand that BGEA has the right and the responsibility to ensure that its Christian religious purpose is carried on with the highest standards and is not harmed or impeded by conduct that is inconsistent with the Bible, BGEA’s Statement of Faith, its Christian religious purpose, or its policies
• I understand that any of my conduct which is not in keeping with the scriptural teachings and principles as set forth in God’s Word, BGEA’s Statement of Faith, and BGEA’s policies, is inconsistent with BGEA’s Christian religious purpose.
• I understand that if my conduct is determined by BGEA to be inconsistent with its Christian religious purpose, the result will be corrective action up to and including termination from employment.

The Title VII Exception for Employment

The Billy Graham Evangelistic Association (BGEA) is a faith-based religious organization committed to spreading the Good News of Jesus Christ through every effective means.  Consistent with our charitable purpose to share the Christian faith, a requirement for employment at BGEA is affirmation and adherence to our Christian Statement of Faith.  Our Statement of Faith prerequisite for employment is based upon federal law set forth in Title VII of the Civil Rights Act of 1964, 42 U.S.C. Section 2000e-1.